What a complete joke from start to finish.

I donate close to 500 a day there and have gotten 0 comp anything, nothing but disrespectful and openly profiled and shown have uneducated and racist the staff is. I got one will go to live casino in south Philadelphia from here on out. When it was SugarHouse it was so so so much better. And to add insult to injury 3 times in the last week my phones keep disappearing and ending up with security when people are just helping themselves and seeing if you have a phone worth taken. I’m not someone who lost at gambling nor someone who is problematic. Department I couldn’t tell you what they even do. Even the website that lol no joke offers you 5 dollars in credits to play on slots but doesn’t work and when you go to the card counter there answer is a lot of people have this issue but we don’t got nothing to do with that?!?!? It’s literally the only things there supposed to do?! It also seems to hire only friends and family that are wildly unquestionably unqualified and insanely rude n nasty. It seems the poker room and the craps tables are the only place anyone wins. I have spoken with and interviewed idk how many people claiming that most of the machines take your money and have yet to encounter anyone who’s won a lot. Only if you basically live and donate 99% of your money there do they offer you a skillet to cook with lol. I literally bowed my head earlier today to offer a prayer and had staff come over that quick to tell me I should leave or take a walk while I filmed a older gentleman snoring with his mouth open for hours. The staff there goes through the sports book area singles out solely guest they deem as worthy of threatening that you can’t sleep. Especially anyone who doesn’t believe that whites can’t be discriminated against. Third the staff that even tonight I saw try to fight a customer and if you want to see racism alive and we’ll then come on down. Second the floor is so dirty and piled high with trash is unreal. To start the restroom look Better at the phila greyhound bus station. Your stop all to blanet racism and dirtiness. From someone who’s been to Atlantic City to even small casinos rivers is.

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